At MyCharmella, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from mycharmella.com.
1. Information We Collect
When you visit or interact with our website, we may collect the following information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely by third-party payment providers we do not store card details)
Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and interaction behavior
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about purchases, shipping, and customer support
- Improve our website, products, and customer experience
- Prevent fraud and ensure website security
- Send promotional emails (only if you opt in you can unsubscribe anytime)
3. Dropshipping & Third-Party Suppliers
MyCharmella operates as a dropshipping business. To fulfill your order, we may share necessary information (such as your name, shipping address, and order details) with trusted third-party suppliers, including international suppliers.
These suppliers only receive the information required to fulfill and ship your order and are expected to handle your data responsibly.
4. Third-Party Services
We may use third-party services such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and fulfillment partners
- Analytics services (e.g., Google Analytics)
- Email marketing platforms
Each third-party service has its own privacy policy governing how your information is handled.
5. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences
- Improve website performance
- Analyze traffic and usage patterns
You can disable cookies through your browser settings, but some website features may not function properly.
6. Data Security
We take reasonable measures to protect your personal information using industry-standard security practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
8. Children’s Information
MyCharmella does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: